Our Customers

"Customer Traac provides the phone support our stores need to be successful. My advisors spend less time on the phone and more time with our customers, which has helped us improve sales as well as CSI. Everyone wins!"

"CTI has allowed us to focus our attention on our customers. Our sales per repair order have increased, our customer satisfaction scores are high and we control our own destiny. Don’t let your advisors control your traffic. If you manage it with CTI, your repair order counts will increase considerably and you’ll see a large increase in email addresses in your database daily. CTI asks every time. Do your advisors?"

"Our scheduling has improved with CTI. On Saturdays the hours available are always full. Our advisors time is much better utilized. They used to spend a lot of time on the phone when making appointments. Now they get that information at write-up."