Welcome to Customer Traac

At Customer Traac, your business is our only business. For over 16 years Customer Traac has provided services to the retail automotive industry that get results. Long recognized as a preferred vendor by GM, Chrysler, Honda and other manufacturers, Customer Traac provides superior solutions to tough issues.

What we do Our customers

APPOINTMENT SCHEDULING

Having Customer Traac take your inbound sales and service calls frees up your staff to sell and service more vehicles.

Sales Service

XTIME FULFILLMENT PROVIDER

Customer Traac provides campaigns that are effective, cost conscience and result driven.

Email Outbound Calls Direct Mail

FOLLOW UP

We offer timely follow-up programs to fit your needs. By contacting customers we get you the information you need.

Sales Service

Customer Traac: How can we help you today?

What makes Customer Traac different?

With our unique combination of highly effective call centers, innovative products and people with an intimate working knowledge of the retail automotive industry, Customer Traac assists you in building the better business practices that are needed to take your business to the "next level" of profitability and customer satisfaction. So if you need outbound customer follow-up, inbound appointment processing, marketing, performance consulting or any of the other services we offer, call on the professionals at Customer Traac for a no-obligation evaluation and quote.

New Service Offering!

Customer Traac is bringing you one of the most advanced and business changing services ever offered. Using our new state-of-the-art management application, Customer Traac is able to follow up on all of your showroom, phone, and Internet leads as quickly as the day after they were entered into your Customer Relationship Management system (depending on your CRM vendor). We can also answer all of your incoming calls - sales, service, and parts! Once our operator takes or makes a phone call, our system instantly sends you the results of the call, so you can track every lead and maximize all of your revenue opportunities!